FAQ


1 - I don't remember my password, how can I log in?

If you forget your password, the system can e-mail you a link that you can use to reset it. This will send a link to reset the password if any account associated with the provided email address to that email address. The email address is the same as when the account was created.
    Requirements:
      • You MUST have a valid email address set (before you lost the password).
      • You must remember what email address you registered with your username.
    Recover my password                              See detailed instructions
     


    2 - My billing address is not the same as the shipping address, how can I indicate it in my order?


        1. To indicate that the billing address is different from the shipping address, you must uncheck the box "Use the delivery address as the billing address"




    2. IF YOU HAVE ONLY ONE ADDRESS then you can register a new address and then select this address as the billing address.


    3. IF YOU HAVE MORE THAN ONE ADDRESS then you can select another address as the billing address or register a new address if neccessary.